Newborns, and especially premature babies, need a very different kind of transport from adults. A neonatal ambulance carries a transport incubator that keeps the baby warm and protected, with monitoring suited to a newborn. Nurvo Ambulance arranges neonatal ambulances across Mumbai 24x7.
Most neonatal trips are transfers between hospitals, for example from a maternity home to a hospital with a neonatal intensive care unit (NICU), or from a NICU to a hospital closer to the family's home. The baby's doctors usually decide when and where the baby should be moved.
When is a neonatal ambulance needed?
Families and hospitals usually request a neonatal ambulance for:
- Transfer of a newborn from a maternity home to a hospital with a NICU
- Moving a premature or low-birth-weight baby between hospitals
- A baby who needs specialist care, such as a paediatric surgeon or cardiologist
- Shifting a baby to a NICU nearer home once they are stable
- Babies who need warmth and monitoring during the journey
Always follow the advice of the doctor caring for your baby on whether a transfer is needed and when it is safe. Share the doctor's advice with us when booking so we can prepare the right setup.
Preparing for a newborn transfer
Ask the hospital for the baby's transfer summary, including the birth details and the care given so far, and make sure the receiving NICU has confirmed a bed before the ambulance is booked. Keep the parents' and baby's documents together, and ask the doctors how feeding should be managed during the journey.
If the mother is still recovering from the delivery and needs to travel too, tell us when you book; she may need a separate, comfortable vehicle. Keep your phone reachable while the transfer is being arranged, as timings depend on both hospitals and may move a little.
Equipment and what's included
A neonatal ambulance is set up specifically for newborns. It includes:
- Transport incubator
- Neonatal monitoring
- Temperature control
How booking and pricing work
Neonatal transfers are usually arranged hospital to hospital. Call 9930000788 with the names of both hospitals, the baby's details and the time the receiving hospital has confirmed. We check availability for your timing and share the charge on the call.
As with all our ambulances, the price depends on the vehicle and the distance; it is not fixed in advance. Please book as early as you can, because both hospitals need time to prepare the handover.
Coverage across Mumbai
We arrange neonatal transfers across Mumbai, including the hospitals in and around Bandra, Mahim, Dadar, Worli and Andheri. Response depends on the area and on preparing the incubator; for planned transfers, we fix a time with you and the hospitals in advance.
Neonatal Ambulance: frequently asked questions
What is a neonatal ambulance?
It is an ambulance equipped for newborn babies, with a transport incubator, temperature control and monitoring suited to infants.
Can a parent travel with the baby?
Usually one parent or family member can travel with the baby. Confirm this when you book, as space around the incubator is limited.
Who decides if a baby needs to be transferred?
The doctors caring for the baby decide whether a transfer is needed and when it is safe. We arrange the transport according to their advice.
Is a neonatal ambulance available at night?
Neonatal transfers can be arranged 24x7. Call us as early as possible so the incubator and vehicle can be prepared for your timing.
How much does a neonatal ambulance cost?
The charge depends on the ambulance and the distance between the hospitals. We give you the exact amount on the call.